Mack Trucks has named Tri-State Truck Center in Memphis, Tennessee, the 2024 North American Dealer of the Year. This prestigious award reflects Tri-State’s exceptional achievements in sales, service quality, and customer satisfaction and acknowledges the dealership’s dedication to exceeding industry standards.

“Congratulations to Tri-State Truck Center in Memphis and the entire Tri-State team for being the Mack Trucks North American Dealer of the Year,” said Jonathan Randall, president of Mack Trucks North America. “This dealership exemplifies excellence across all aspects of the business, from sales performance to customer satisfaction. Their commitment to the Mack brand and their customers has proven them to be a leader in our dealer network.”

Recognized for Excellence Across Key Metrics

The announcement, made during Mack Trucks’ annual dealer executive meeting, highlights Tri-State Truck Center’s ability to outperform in several critical areas, including:

• Sales performance

• Parts and service offerings

• Leasing and financing through Mack Financial Services (MFS)

• Customer satisfaction and support

Adding to this top honor, Tri-State Truck Center also earned multiple regional accolades, including the Southeast Regional Dealer of the Year and the Mack Leasing System Dealer of the Year awards, further solidifying its reputation across the industry.

Regional and Division Awards

Alongside Tri-State’s achievements, Mack Trucks recognized several other dealerships for their outstanding contributions:

Regional Sales Dealers of the Year:

• Northeast Region: TransEdge Truck Centers – Pittsburgh, PA

• Southeast Region: Tri-State Truck Center – Memphis, TN

• Central Region: Kriete Truck Center – Madison, WI

• Southwest Region: Bruckner’s Truck & Equipment – Shreveport, LA

• West Region: TEC Equipment – Portland, OR

• Canada Region: Vision Truck Group – Cambridge, Ontario

Additional Honors:

• Canada Mack Financial Services Dealer of the Year: Mid-Ontario Truck Centre, Barrie, Ontario

• U.S. Mack Financial Services Dealer of the Year: TEC Equipment, Portland, OR

• Mack Remarketing Dealer of the Year: Bruckner’s Truck & Equipment, Fort Worth, TX

• Parts Dealer of the Year: Nextran Truck Centers, Fort Myers, FL

• Mack Customer Experience Service Award: Texarkana Mack Sales, Texarkana, TX

• Mack Customer Experience Sales Award: Ballard Truck Center, Tewksbury, MA

Source: The Trucker

The post Tri-State Truck Center Earns Mack Trucks’ Prestigious 2024 Dealer of the Year Title appeared first on Truck Drivers USA.

BlueGrace Logistics has announced the winners of its 2024 LTL Carrier Awards, recognizing outstanding contributions to the logistics industry. This year, Southeastern Freight Lines and Old Dominion Freight Line receive top honors for their exceptional service, operational reliability, and steadfast commitment to delivering value.

A Legacy of Excellence

“Our position as a leader in the LTL industry is built on partnerships with carriers who consistently deliver exceptional results,” said Bobby Harris, CEO. “Southeastern Freight Lines and Old Dominion Freight Line set the standard for operational excellence and customer support, and we’re proud to celebrate their achievements with our 2024 LTL Carrier Awards.”

Recognizing Regional Excellence – Southeastern Freight Lines

Southeastern Freight Lines (SEFL) has been named Regional Carrier of the Year, a title that underscores their exceptional service throughout the Southeastern region. Known for their reliability and outstanding customer satisfaction, SEFL continues to be a key partner within BlueGrace’s logistics ecosystem.

“SEFL is extremely proud to celebrate 15 years of successful collaboration and partnership with BlueGrace Logistics,” shared Toby Toburen, director of 3PL National Accounts at SEFL. “This milestone is made even more special as we have been honored with their LTL ‘Carrier of the Year’ award for the second consecutive year. Our shared commitment to excellence has been the cornerstone of our enduring relationship. We deeply appreciate the trust and advocacy Bobby Harris and the entire BlueGrace team continue to provide, which has been instrumental in our continued success. Together, we look forward to many more years of setting new standards in the industry.”

Nationwide Leadership – Old Dominion Freight Line

Old Dominion Freight Line was awarded National Carrier of the Year, in recognition of their outstanding LTL services on a national scale. Leveraging an expansive network and advanced technology, Old Dominion has become a trusted partner in handling the complex logistics needs of BlueGrace’s clients across the country.

“We are honored to be again recognized by BlueGrace Logistics as their Long-Haul Carrier of the Year,” said Ed Garner, director of national accounts at Old Dominion. “Our relationship with BlueGrace has grown significantly through their strategic alignment of our service product with clients requiring a true value proposition in nationwide LTL services. We look forward to serving BlueGrace and our mutual clients in the future.”

The Importance of Partnership

BlueGrace Logistics emphasizes the significance of strong partnerships in driving excellence and value in the logistics industry. The 2024 LTL Carrier Awards highlight the vital role carriers like Southeastern Freight Lines and Old Dominion Freight Line play in delivering unmatched service to the company’s customers.

“BlueGrace expresses its gratitude to Southeastern Freight Lines and Old Dominion Freight Line for their unwavering dedication and top-tier service,” the company wrote. “These awards highlight the strength of the partnerships cultivated over time and the significant impact these collaborations have on the logistics industry.”

Source: The Trucker

The post BlueGrace Logistics Honors Outstanding LTL Carriers in 2024 appeared first on Truck Drivers USA.

Tobin Cassels, president of Southeastern Freight Lines, offered heartfelt thanks to those who have contributed to the company’s success over the years. “It is amazing to look back over the last 75 years and reflect on all that our people have contributed, helping shape Southeastern into the organization that it is today,” Cassels shared. “As we celebrate this significant milestone, we want to express our sincere gratitude to our loyal customers, talented associates, and industry partners who have dedicated their time, trust, and talents to helping our organization achieve success over the years. We look forward to seeing what the next 75 years will bring.”

A Look Back at 75 Years of Growth

Starting in 1950, Southeastern Freight Lines began as a small operation with a single service center in Columbia, South Carolina, and a tight-knit team of 20 associates. Fast forward 75 years, and the company has transformed into a nationally recognized leader in the transportation and logistics sector.

With 89 service centers across North America, including Puerto Rico and the Sunbelt region, Southeastern has built a reputation for operational reliability, safety, and unmatched efficiency. Today, it boasts a workforce of over 8,500 dedicated associates who contribute to its ongoing success.

President Tobin Cassels reflected on the company’s organic approach to growth, saying, “Consistent, organic growth has always been a key component of Southeastern’s success. Looking ahead, Southeastern remains focused on building upon its strong foundation and continuing to innovate its transportation solutions – with the intent to meet and exceed the needs of every customer, every time.”

Going Beyond Transportation

What makes Southeastern truly unique is its philosophy of service that extends beyond the operational side of transportation. Central to this is the company’s SERVES program, which exemplifies its culture of giving back.

Launched in 2012, the SERVES program has brought together over 10,923 associates, friends, and family members to contribute more than 34,296 volunteer hours across 680+ community projects. These projects range from providing meals to families in need, aiding veteran-focused organizations, and supporting shelters for the homeless and those escaping domestic violence. This steadfast commitment to community underscores Southeastern’s broader mission to create lasting, positive impacts wherever they operate.

Source: The Trucker

The post Celebrating 75 Years of Service Excellence at Southeastern Freight Lines appeared first on Truck Drivers USA.