Mack Financial Services has launched the Rolling Asset Program, a physical damage insurance option that applies to all makes and models in a customer’s fleet, not just Mack trucks. The program is designed to provide predictable insurance costs and reduce the administrative complexity of managing multiple policies across different assets.

The new coverage applies regardless of how equipment is financed and can be used across tractors, trailers, and other fleet assets.

How the Rolling Asset Program Works

According to the company, the Rolling Asset Program offers fixed insurance terms that remain consistent over time. Key features include:

• A flat, fixed rate for up to 72 months
• Monthly payment options
• Claims that do not impact customer rates
• No annual renewal negotiations
• Eligibility for any asset, regardless of financing source

This structure is intended to reduce renewal volatility and make long-term planning easier for fleet owners and operators.

“Mack Financial Services’ Rolling Asset Program delivers simple and predictable protection of every asset in the fleet, with fixed rates that give our customers better budgeting certainty,” said Jonathan Randall, president of Mack Trucks North America, in a news release.

“Because RAP is available regardless of how an asset is financed, it simplifies insurance management and supports fleet uptime, all while backed by MFS’s customer service support.”

Coverage Details and Options

The program includes multiple deductible options ranging from $1,000 to $10,000, along with optional coverage features. These include:

• Optional windshield deductible
• Uninsured or underinsured motorist coverage
• Personal Injury Protection in select states
• Optional downtime or rental reimbursement
• Towing coverage of up to $20,000 for Class 8 assets and $10,000 for trailers and other vehicle classes

Non-trucking liability coverage is also available in select states alongside physical damage insurance.

How the Program Fits Within Mack Financial Services Offerings

The Rolling Asset Program builds on Mack Financial Services’ existing portfolio of insurance and waiver solutions, which include Guaranteed Asset Protection, Life Event Waiver coverage, bundled Total Protection options, equipment protection for financed units, and personal accident insurance.

“It’s not just your loan, your TRAC lease, or FMVs that they offer,” said Danielle Riley, finance manager for Bruckner Truck & Equipment.

“From a customer standpoint, you’re getting a one-payment offering. Having a bundled service is definitely a big selling point to a customer.”

Why Predictable Insurance Matters Across the Industry

Insurance costs continue to rise across commercial transportation, putting pressure on cash flow and long-term planning. Mack Financial Services says its structure as a captive finance provider allows it to offer multi-year, fixed-rate coverage at a time when insurance pricing remains volatile.

“At a time when truck insurance costs continue to rise, MFS is in a unique position to provide customers with competitive flat, fixed rates on physical damage coverage over multi-year periods, now across their entire fleets, regardless of make,” said Patrick Shannon, president of MFS North America.

“When combined with our GAP, Life Event, and Personal Accident offerings, our customers’ assets and cash flow are better protected.”

This approach reflects a broader shift toward simplifying risk management and stabilizing operating costs across mixed fleets and diverse transportation operations.

Source: Heavy Duty Trucking

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Mack Trucks has named Tri-State Truck Center in Memphis, Tennessee, the 2024 North American Dealer of the Year. This prestigious award reflects Tri-State’s exceptional achievements in sales, service quality, and customer satisfaction and acknowledges the dealership’s dedication to exceeding industry standards.

“Congratulations to Tri-State Truck Center in Memphis and the entire Tri-State team for being the Mack Trucks North American Dealer of the Year,” said Jonathan Randall, president of Mack Trucks North America. “This dealership exemplifies excellence across all aspects of the business, from sales performance to customer satisfaction. Their commitment to the Mack brand and their customers has proven them to be a leader in our dealer network.”

Recognized for Excellence Across Key Metrics

The announcement, made during Mack Trucks’ annual dealer executive meeting, highlights Tri-State Truck Center’s ability to outperform in several critical areas, including:

• Sales performance

• Parts and service offerings

• Leasing and financing through Mack Financial Services (MFS)

• Customer satisfaction and support

Adding to this top honor, Tri-State Truck Center also earned multiple regional accolades, including the Southeast Regional Dealer of the Year and the Mack Leasing System Dealer of the Year awards, further solidifying its reputation across the industry.

Regional and Division Awards

Alongside Tri-State’s achievements, Mack Trucks recognized several other dealerships for their outstanding contributions:

Regional Sales Dealers of the Year:

• Northeast Region: TransEdge Truck Centers – Pittsburgh, PA

• Southeast Region: Tri-State Truck Center – Memphis, TN

• Central Region: Kriete Truck Center – Madison, WI

• Southwest Region: Bruckner’s Truck & Equipment – Shreveport, LA

• West Region: TEC Equipment – Portland, OR

• Canada Region: Vision Truck Group – Cambridge, Ontario

Additional Honors:

• Canada Mack Financial Services Dealer of the Year: Mid-Ontario Truck Centre, Barrie, Ontario

• U.S. Mack Financial Services Dealer of the Year: TEC Equipment, Portland, OR

• Mack Remarketing Dealer of the Year: Bruckner’s Truck & Equipment, Fort Worth, TX

• Parts Dealer of the Year: Nextran Truck Centers, Fort Myers, FL

• Mack Customer Experience Service Award: Texarkana Mack Sales, Texarkana, TX

• Mack Customer Experience Sales Award: Ballard Truck Center, Tewksbury, MA

Source: The Trucker

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