Launched in 1980, PacLease began as a way for dealerships to offer more to buyers seeking flexible transportation options. “It enabled these dealerships to better serve their customers – many of which were looking into full-service leasing as a product offering for these specific buyers,” according to a release issued Monday. “That has culminated into nearly 41,000 PACCAR vehicles being in lease or rental service worldwide through PacLease.”

Ken Roemer, President of PACCAR Leasing, reflected on the company’s founding. “In 1980, PacLease was established during a pivotal moment in the trucking industry marked by deregulation, offering customers greater flexibility and control over how they managed their transportation needs,” he said. “It made a lot of sense for our dealerships to join the PacLease network — we started with 17 franchises located across the United States and Canada. While fleets could lease PACCAR products from other full-service leasing companies, we felt a direct connection with Kenworth and Peterbilt dealerships – who could custom-spec a truck for their customer’s exact requirements – would be a differentiator in the marketplace. And, looking back, it certainly has been.”

That momentum has only accelerated over the decades. “And, it hasn’t stopped,” Roemer added. “Today, we’re continuing to touch customers in the U.S., Canada, as well as in Mexico, Australia and Europe. It’s been exciting to see the growth.”

A Network That Keeps Fleets Moving

Today, PacLease supports its global fleet through 665 service locations—540 of them in the U.S. and Canada. That reach plays a critical role in keeping trucks on the road.

“Providing service virtually everywhere has been a key to our sustained growth,” Roemer said. “Our franchises, while independently owned, know the key to great customer service is to treat each customer as if it were their own. If there ever is a problem on the road, a PacLease location is there to offer full support to keep the truck moving.”

Expanding to Meet Today’s Needs

PacLease has continued to evolve alongside the trucking industry. In 2024, the company launched an online Franchise Portal, giving its franchise network access to real-time fleet reports and prognostic information—tools designed to improve uptime and efficiency.

The company also offers contract and managed maintenance programs, helping fleets that run both leased and owned vehicles. “That’s been especially attractive for fleets that have a combination of leased and owned vehicles,” Roemer said. “Trucks continue to evolve in technology, making them more challenging to service for those with their own shops. As a result, more fleets are relying on PacLease to provide that support – saving them time, money, and downtime.”

Built on Quality and People

As PacLease celebrates 45 years, Roemer credits its long-term success to the strength of PACCAR products and the people behind them. “Premium Kenworth, Peterbilt, and DAF trucks are the hallmark of PACCAR. It’s why the company has been so successful over the years,” he said. “But it also takes a strong, dedicated franchise group to back those products with an unrelenting passion for customer support and service. Great products, backed by great service, is the key to being successful in today’s environment. I couldn’t be prouder of our team, our franchises and our customers of what we’ve achieved in our first 45 years. Our goal remains the same – to be the transportation solutions provider of choice for the full-service lease and rental market.”

Image Source: PacLease
Source: The Trucker

The post PacLease Celebrates 45 Years of Service and Growth appeared first on Truck Drivers USA.

Recognition of Excellence

Headquartered in Bellevue, Wash., MHC Truck Leasing has earned this distinguished title for the second time since receiving its first recognition in 2018. Serving 33 locations across 11 states, this franchise has paved the way for excellence since its partnership with PacLease began in 1982.

Ken Roemer, president of PACCAR Leasing, highlighted MHC Truck Leasing’s steadfast commitment to facility investments and operational efficiency as key factors behind their success. MHC continues to enhance their locations with modern upgrades and expanded service bays to accelerate vehicle servicing. Additionally, their fleet of 20 mobile service vehicles empowers them to service customers directly at their locations, bringing convenience and efficiency to the forefront.

Driven by Superior Customer Service

MHC’s success emphasizes more than just operational capabilities.

“Along with a commitment to facilities and operational excellence, MHC’s dedication to customer service has helped the group continue to thrive,” Roemer said. “They understand the value of offering programs tailored to their customers, backed by a service team that ensures exceptional uptime and driver satisfaction. This is a very well-deserved award for MHC.”

Recognizing Other Top Franchises

PacLease also applauded outstanding performers in other regions, highlighting excellence among its U.S., Canadian, and medium-duty franchises.

• The Pete Store Truck Leasing (Baltimore) took home the top honor for Peterbilt’s U.S. franchise.

• Kenworth Sales Company PacLease (Salt Lake City) was awarded Kenworth’s top U.S. franchise.

• PacLease Edmonton Kenworth received recognition as Canada’s Franchise of the Year, marking its third win for this accolade. Additionally, they were a previous North American Franchise honoree.

• Rush Truck Leasing earned the title of Medium Duty Franchise of the Year, thanks to impressive sales performance and extensive customer support.

“I can’t say enough about each of these franchises,” Roemer said. “They’re consistently recognized for their excellence that’s been upheld for years, and in some cases, decades.”

Milestones and Achievements

Each franchise recognized by PacLease exemplifies exceptional growth and commitment.

• The Pete Store Truck Leasing: With 18 locations along the East Coast, this franchise expanded by adding two more locations in the past year. “Their strong leadership has taken this franchise to another level,” remarked Roemer.

• Kenworth Sales Company PacLease: Operating across 19 locations in eight states, this long-standing franchise has been in business since 1945 and became a PacLease partner in 1997. “They do things the right way, with a dedicated focus on their customers, which is why they’ve been a top franchise many times in the past,” said Roemer.

• PacLease Edmonton Kenworth: A Canadian powerhouse, this franchise has been with PacLease since 1982 and has earned numerous accolades, including the 2024 Canadian Franchise of the Year award. “Their dedication to top-tier service and expertise with Kenworth products make them stand out,” noted Roemer.

• Rush Truck Leasing: With 36 locations spanning 10 states, Rush has built an impressive network. “They consistently provide top-quality coverage to ensure their customers receive the best possible service, and their growth is a testament to their superior commitment,” Roemer added.

The Road Ahead

These recognitions highlight the remarkable achievements of PacLease’s franchises, but the common thread among them is their dedication to service excellence and a customer-first approach.

With MHC Truck Leasing and other franchises setting the benchmark for excellence, PacLease’s network’s future looks brighter than ever.

Source: MHC
Source: The Trucker

The post MHC Truck Leasing Earns Title of PacLease 2024 North American Franchise of the Year appeared first on Truck Drivers USA.