Love’s Truck Stops and Daimler Truck North America (DTNA) have introduced a new service option for Freightliner drivers called Freightliner ExpressPoint. This initiative is being rolled out at over 400 Love’s Truck Care and Speedco locations, with plans for additional openings in the future.
“We are excited to have Love’s Freightliner ExpressPoint network fully online, less than a year after announcing our partnership with DTNA,” said Eric Daniels, vice president of total truck care for Love’s. “Love’s Truck Care and Speedco technicians have received comprehensive training from their local Freightliner dealer to provide quality customer service, maximizing uptime for the drivers who keep America running.”
Freightliner ExpressPoint offers a range of services at participating Love’s locations. These include light mechanical warranty repair work, roadside warranty emergency services, and approved field service and recall campaigns specifically tailored for Freightliner trucks.
The comprehensive warranty repair services cover areas such as HVAC, fuel systems, external engine components, brakes, and suspension, among others.
“We show full commitment to our customers’ uptime by expanding select service offerings with more than 400 Love’s Truck Care and Speedco locations to Freightliner customers,” said Paul Romanaggi, chief customer experience officer and general manager of service for DTNA. “The strategic partnership with Love’s and our robust Freightliner Service network charts a course that ensures reliability and efficiency to increase customer profitability keeping their trucks running.”
This collaboration between Love’s Truck Stops and DTNA aims to enhance the convenience and accessibility of maintenance services for Freightliner drivers, ensuring that they receive quality support for light repair work at various locations across the nation.
Source: The Trucker
