MHC Truck Leasing has achieved a milestone by being crowned PacLease’s 2024 North American Franchise of the Year, solidifying its reputation as an industry leader.
Recognition of Excellence
Headquartered in Bellevue, Wash., MHC Truck Leasing has earned this distinguished title for the second time since receiving its first recognition in 2018. Serving 33 locations across 11 states, this franchise has paved the way for excellence since its partnership with PacLease began in 1982.
Ken Roemer, president of PACCAR Leasing, highlighted MHC Truck Leasing’s steadfast commitment to facility investments and operational efficiency as key factors behind their success. MHC continues to enhance their locations with modern upgrades and expanded service bays to accelerate vehicle servicing. Additionally, their fleet of 20 mobile service vehicles empowers them to service customers directly at their locations, bringing convenience and efficiency to the forefront.
Driven by Superior Customer Service
MHC’s success emphasizes more than just operational capabilities.
“Along with a commitment to facilities and operational excellence, MHC’s dedication to customer service has helped the group continue to thrive,” Roemer said. “They understand the value of offering programs tailored to their customers, backed by a service team that ensures exceptional uptime and driver satisfaction. This is a very well-deserved award for MHC.”
Recognizing Other Top Franchises
PacLease also applauded outstanding performers in other regions, highlighting excellence among its U.S., Canadian, and medium-duty franchises.
- The Pete Store Truck Leasing (Baltimore) took home the top honor for Peterbilt’s U.S. franchise.
- Kenworth Sales Company PacLease (Salt Lake City) was awarded Kenworth’s top U.S. franchise.
- PacLease Edmonton Kenworth received recognition as Canada’s Franchise of the Year, marking its third win for this accolade. Additionally, they were a previous North American Franchise honoree.
- Rush Truck Leasing earned the title of Medium Duty Franchise of the Year, thanks to impressive sales performance and extensive customer support.
“I can’t say enough about each of these franchises,” Roemer said. “They’re consistently recognized for their excellence that’s been upheld for years, and in some cases, decades.”
Milestones and Achievements
Each franchise recognized by PacLease exemplifies exceptional growth and commitment.
- The Pete Store Truck Leasing: With 18 locations along the East Coast, this franchise expanded by adding two more locations in the past year. “Their strong leadership has taken this franchise to another level,” remarked Roemer.
- Kenworth Sales Company PacLease: Operating across 19 locations in eight states, this long-standing franchise has been in business since 1945 and became a PacLease partner in 1997. “They do things the right way, with a dedicated focus on their customers, which is why they’ve been a top franchise many times in the past,” said Roemer.
- PacLease Edmonton Kenworth: A Canadian powerhouse, this franchise has been with PacLease since 1982 and has earned numerous accolades, including the 2024 Canadian Franchise of the Year award. “Their dedication to top-tier service and expertise with Kenworth products make them stand out,” noted Roemer.
- Rush Truck Leasing: With 36 locations spanning 10 states, Rush has built an impressive network. “They consistently provide top-quality coverage to ensure their customers receive the best possible service, and their growth is a testament to their superior commitment,” Roemer added.
The Road Ahead
These recognitions highlight the remarkable achievements of PacLease’s franchises, but the common thread among them is their dedication to service excellence and a customer-first approach.
With MHC Truck Leasing and other franchises setting the benchmark for excellence, PacLease’s network’s future looks brighter than ever.
Source: MHC
Source: The Trucker
