Port of Savannah launches app to enhance trucker experience

The Georgia Ports Authority (GPA) has developed and introduced the GPA Trucker mobile app, a cutting-edge tool designed to simplify and optimize the trucking process at the Port of Savannah terminals. This initiative is aimed at creating a smoother, faster, and more efficient experience for truck drivers.

With the GPA Trucker app, drivers gain access to critical information at their fingertips, enabling them to save valuable time, streamline paperwork, and stay informed with alerts such as updated gate hours essential for daily planning. For added convenience, the app features advanced security measures, allowing users to log in via facial recognition or fingerprint technology.

Streamlining operations for 14,000 plus daily moves

The Port of Savannah processes between 14,000 and 16,000 gate moves daily, operating from 4 a.m. to 6 p.m., Monday through Friday. The Garden City Terminal boasts truck turn times of approximately 35 minutes for single moves and 53 minutes for dual moves, such as delivering an export and picking up an import.

“At GPA, we see drivers as our front-line customers, and we are always working to provide a superior customer experience,” GPA President and CEO Griff Lynch said. “Helping truckers solve problems before they arrive at our gates improves overall efficiency for them and for the cargo owners who choose Georgia Ports.”

Simplifying container transactions

The app’s primary goal is to enhance the entire container transaction process. Through the GPA’s system, drivers utilize PINs (valid for 72 hours) to track container movements. Upon arrival at the terminal gate, drivers input the PIN to obtain a physical ticket indicating the container’s pickup or drop-off location. Now, the GPA Trucker app offers a digital version of the ticket, which drivers can save on their devices or send to their trucking companies.

Looking ahead, the app will evolve to include push notifications, enabling drivers to receive digital tickets automatically, without needing to search within the app.

Additional features to save time and improve efficiency

The GPA Trucker app also helps drivers avoid unnecessary trips. For example, the app notifies users if a PIN has expired for a container move or if an export container has been assigned to a different vessel. Furthermore, the app guides drivers by indicating the closest terminal entry gate for their containers and sending updates like weather changes or gate hour adjustments.

Upcoming updates to the app will include navigation integration with platforms such as Waze and Apple Maps, which will assist drivers in efficiently locating containers within terminal premises.

The GPA Trucker mobile app exemplifies the Georgia Ports Authority’s commitment to improving the trucking experience and enhancing overall operational efficiency. By leveraging technology, the Port of Savannah is setting new standards for streamlined logistics and driver convenience.

Source: Truckers News