National Consumer Complaint Database Archives

OOIDA praises DOT for improving the complaint system for truck drivers, but urges further updates. Learn what changes have been made to the NCCDB and what OOIDA wants next.

November 6, 2025

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OOIDA Responds to DOT Updates: Complaint System Improved but Still Needs Work

The U.S. Department of Transportation is making strides to improve its complaint system for truck drivers, but industry advocates say there is still more ...

September 29, 2025

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Truckers Gain Updated Tool to Report Bad Brokers and Rulebreakers

For years, truck drivers have carried the weight of compliance, facing scrutiny over hours-of-service regulations, ELD usage, and numerous other requirements. But what happens ...