Volvo Trucks North America proudly announces its strong lineup of teams set to compete in the 67th Volvo International Service Training Award (VISTA) finals. This esteemed competition, a testament to the skill and dedication of Volvo’s service teams, has attracted over 16,000 participants from dealer networks globally. This year, the North American representatives have secured their places among the elite set to compete at Volvo’s global headquarters in Sweden this autumn.
“VISTA is not just a competition; it’s a tradition and a testament to the skills, dedication, and excellence of Volvo’s service personnel worldwide,” said Steve Perkins, vice president of competence development for Volvo Trucks North America. “It provides an unparalleled opportunity for teams to connect, learn, and improve, ultimately enhancing the quality of service and innovation within the industry. We are excited to see our North American teams showcase their expertise and teamwork on this global stage.”
Established in 1957, VISTA has become a global benchmark of service excellence. This year’s finals will occur from September 9-13, 2024, in Gothenburg, Sweden, with 44 teams vying for the prestigious title. The contest began in November 2023, involving several challenging rounds, including a “pit stop” challenge and unique team missions on the VISTA app. Teams compete in various theoretical and practical tests, with some questions incorporating timed elements to break ties. Each team typically comprises two technicians, a service advisor, and a parts specialist.
The North American selection took place at the Volvo Trucks Academy training center in Fort Worth, Texas, in June. Here, the top 10 teams engaged in hands-on diagnostics and schematic challenges, narrowing down the field to the top four teams advancing to the global finals:
- The Edgers from TransEdge Truck Centers, Allentown, Pennsylvania
- Volvo VAHLR from Bruckner’s Truck & Equipment, Shreveport, Louisiana
- The Regenerates from Beaver Truck Centre, Winnipeg, Manitoba, Canada
- Globetrotters from Sterling Truck & Trailer Sales Ltd., Regina, Saskatchewan, Canada
“Volvo Trucks is committed to making the VISTA Championship a memorable event for our teams. This initiative ensures that the service professionals — often the unsung heroes in providing world-class customer service and uptime — receive their well-deserved recognition and rewards,” said Peter Voorhoeve, president of Volvo Trucks North America.
As a special acknowledgment, Voorhoeve will spend a day at TransEdge Truck Centers, honoring The Edgers team’s top finish. Their previous achievement of ranking in the top 10 at the last world finals remains a landmark for North American teams. Additionally, Roger Alm, Global President of Volvo Trucks, will honor the global winners by working alongside them, continuing Volvo’s tradition of executive-level engagement with top-performing teams.
Source: The Trucker
Photo: Volvo Trucks
