Roadrunner has officially opened its new less-than-truckload (LTL) service center in Atlanta, marking a significant expansion for the company. Formerly owned by Yellow Corporation, the facility has undergone extensive renovations to provide top-notch amenities and services for truck drivers.
“Our new Atlanta service is a true cross-docking facility, enabling us to improve the efficiency of our operations throughout out expansive network, and increase both the output and throughout of the Atlanta market,” said Tomasz Jamroz, COO at Roadrunner. “It provides more doors and a larger area for us to enhance our operations, using our Smart Technology. Atlanta plays a key role in our operations and aligns with our goal of providing smart long-haul LTL with the fewest number of rehandling possible.”
Among the upgrades are brand-new showers and a spacious lounge area designed to enhance the comfort and well-being of drivers during their stay. The site has an impressive 75 doors, ensuring efficient loading and unloading operations, along with an on-site mechanical shop equipped with three full bay areas and inspection lanes for maintenance needs.
In addition to these amenities, the service center features cutting-edge security measures, including electric security fencing and gate access, to ensure the safety of both personnel and cargo. With parking available for over 300 trailers, drivers can rest assured that their equipment is secure while they take advantage of the facilities.
One of the highlights of the new service center is the introduction of Roadrunner Flagship Driver Lounges, offering a comfortable and inviting space for drivers to relax and recharge between trips.
“The size and layout of the service center combined with its proximity to major highways allows us to offer our customers even better service,” said James Darendinger, the Atlanta Service Center manager. “Our Atlanta service center connects to every other region in the U.S., so it is an important piece in our Smart Network.”
The opening of the Atlanta service center is part of Roadrunner’s broader strategy to enhance its operations and customer service capabilities. This includes the recent launch of Guaranteed Service in select lanes, which promises shippers on-time delivery or a full refund of charges. Additionally, Roadrunner now offers one-day service between its Southern California or Chicago locations, further streamlining logistics for its customers.
“Part of the reason we were excited to secure this location was for the addition of our Flagship Driver Lounge concept. This location will benefit not only our customers, but our employees and drivers as well,” Jamroz said.
Source: The Trucker
